Support

Response times

We aim to respond within one business day (Monday–Friday). Urgent operational issues flagged over WhatsApp are prioritised.

What to include

To help us resolve your issue faster, please include:

• The phone number your account is registered with.
• Your business / team name.
• A short description of what happened and what you expected.
• Screenshots, the screen you were on, and the approximate time it occurred.

Frequently asked

I signed up but see “no workspaces”.

Your team admin needs to assign your role. Ask them to add you to the team, or contact us and we’ll help get you set up.

Stock I added on the web isn’t showing in the app.

Make sure the app is online so it can sync. Changes appear in real time when connected; otherwise they arrive on the next sync.

How do I delete my account and data?

See the Privacy Policy for account and data-deletion instructions, or email us at gasprox@localhost.co.zw.

Legal

Read our Terms & Conditions and Privacy Policy.