Privacy Policy

This Privacy Policy explains how GasPro (“we”, “us”, “our”) collects, uses and protects information when you use the GasPro mobile application and web portal (the “Service”).

1. Information we collect

Information you provide

• Account details — your phone number and name, used to create and secure your account.
• Business & operational data — the records you enter to run your business: depots, cylinders, stock levels, deliveries, sales, customers, drivers, shops, expenses, invoices and receipts.

Information collected automatically

• Device & diagnostic data — basic device information and crash/diagnostic logs to keep the app reliable.
• Push notification token — a device token so we can deliver notifications relevant to your operations.

We authenticate you with a one-time passcode (OTP) sent to your phone via WhatsApp or SMS. We do not collect or store passwords.

2. How we use information

• To provide, operate and secure the Service and sync your data across devices.
• To authenticate you and protect against unauthorised access.
• To send operational notifications you have enabled.
• To diagnose problems, improve reliability and provide support.

3. How information is shared

We do not sell your personal information. We share data only with service providers who help us run the Service, namely:

• Messaging providers (WhatsApp / SMS gateway) — to deliver your one-time passcodes.
• Google Firebase — for push notifications and crash reporting.
• Hosting infrastructure — to store and serve your data securely.

We may also disclose information where required by law or to protect the rights, safety and security of our users and the Service.

4. Data retention

We retain your information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete or anonymise your personal data, except where we are required to retain certain records by law.

5. Security

Data is encrypted in transit (HTTPS/WSS) and access is controlled by token-based authentication and per-team access controls. No method of transmission or storage is completely secure, but we work to protect your information.

6. Account & data deletion

You can request deletion of your account and associated personal data at any time. See our dedicated account deletion page for full instructions. In short:

• Email gasprox@localhost.co.zw from your registered number, or with your registered phone number and team name, with the subject “Account deletion request”.
• We will verify your identity and process the request within 30 days.
• Shared business records created by your team may be retained by the team where required for its operations and legal obligations.

7. Children

The Service is intended for business use by adults (18+) and is not directed at children.

8. Your rights

You may request access to, correction of, or deletion of your personal data. Contact us at gasprox@localhost.co.zw and we will respond in accordance with applicable law.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes are indicated by the “Last updated” date above. Continued use of the Service after changes means you accept the updated policy.

10. Contact us

For any privacy questions or requests, email gasprox@localhost.co.zw or visit our support page.